Ronald Pettit

Access Manager
Royal Caribbean Cruises Ltd.,


Ronald Pettit is Access Manager for Royal Caribbean Cruises Ltd., and is responsible for the Access program for Royal Caribbean's three brands - Royal Caribbean International, Celebrity Cruises and Azamara Cruises, with a combined fleet of 33 ships. He is also responsible for a dedicated team of employees who ensure that accommodations are arranged and delivered for guests with disabilities. Pettit worked closely with the Newbuild team to ensure accessibility for two newbuilds according to Americans with Disabilities Act (ADA) and company standards. He managed the accessibility program for a full-ship charter of over 3,800 deaf guests in October 2007. In addition to Access, Pettit is also responsible for two other teams - Luggage and Administration; these three teams include 50 employees. Prior to joining Royal Caribbean in 2006, he spent 17 years at Northwest Airlines. While at Northwest, he was responsible for improving the air travel experience for over 3.3 million annual customers with disabilities and ensuring compliance with the Air Carrier Access Act (ACAA). Pettit received a degree in Communication Arts and Sciences from Bridgewater State College in Bridgewater, MA. He is hard of hearing, and wears two hearing aids.